Privacy Policy

Welcome to EZIO Travels. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We may collect the following types of information:

• Personal Information: Name, phone number, email address, travel dates, number of travelers, and destination preferences provided when you submit enquiries or create an account.
• Account Information: Phone number and password when you register for a customer account.
• Communication Data: Messages sent through our enquiry forms and WhatsApp interactions.
• Usage Data: Browser type, pages visited, time spent on pages, and other diagnostic data collected automatically.
• Cookies: We use cookies to store your preferences such as theme settings (dark/light mode) and session data.

• To process and respond to your travel enquiries
• To create and manage your customer account
• To send you quotations and travel itineraries
• To communicate with you about your bookings via WhatsApp or email
• To send promotional offers and travel updates (with your consent)
• To improve our website, services, and customer experience
• To comply with legal obligations

We do not sell, trade, or rent your personal information. We may share your information with:

• Travel Partners: Hotels, airlines, and local tour operators to fulfill your bookings
• Service Providers: Third-party services that assist in operating our website and conducting our business
• Legal Requirements: When required by law or to protect our rights

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data transmission, secure server infrastructure, and restricted access to personal data.

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent at any time

Our website may contain links to third-party websites (including WhatsApp). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us at:

EZIO Travels
Email: namaste@eziotravels.com